TicketGo SaaS – Support Ticket System

Description

TicketGo SaaS ¨C Support Ticket System

TicketGo SaaS is an adequately designed ticket managing PHP system that facilitates a great user experience for your Clients / Customers / End-User. Accessible by multiple Agents and Admins, this tool helps in managing tickets generated by Clients / Customers / End-User. By adequately managed support you can close the generated tickets.

What to expect from TicketGo SaaS

• An effective dashboard with a graphical representation of categories and tickets. Get insight on several agents as well as open and closed tickets.
• Facilitates multiple admin usage
• Generates ease for clients in creating tickets
• You can add multiple agents to resolve queries
• End-user can chat with the agent
• Search tickets by a unique number
• Make custom your new ticket form
• Change the ticket status to in progress, on hold, or closed
• Maintaining personal notes for each ticket
• Create various categories for easy customer resolution
• Knowledge Base Module
• Multiple language access
• Wizard installation
• An expressive, elegant syntax using Laravel
• A user-friendly RTL experience for the customers using Arabic, Hebrew, and Urdu-like languages
• Any of the plans¡¯ payments can be done using 10 diverse payment gateways namely Stripe, PayPal, Paystack, Flutterwave, Razorpay, Paytm, Mollie, Skrill, Mercado Pago, CoinGate, Paymentwall
• Built with Laravel 9

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